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Atlantis, The Palm Hotel Dubai, Dubai

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From405US$ /night
Check-in
05Feb2025Select date
Check-out
06Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Crescent Road, Dubai, United Arab Emirates

Atlantis, The Palm is a luxury resort situated on the world’s largest man-made island, Palm Jumeirah. Known for its majestic architecture, it features a stunning underwater theme that draws guests into a world inspired by the myth of Atlantis. The resort boasts numerous awards and recognition for its family-friendly services and extensive facilities. Its iconic design includes ocean blue palettes and coral motifs that reflect its unique setting amidst the Arabian Gulf.

Location

Situated on Palm Jumeirah, Atlantis, The Palm is conveniently located near several attractions, including The Lost Chambers Aquarium and the beachfront. The sprawling resort offers easy access to landmarks like The Pointe and Al Ittihad Park, enhancing the guest experience. Guests can also utilize transport options to explore the wider Dubai area with ease.

Rooms

The resort offers a wide range of accommodations with options like the Regal Club Suite and Grand Atlantis Suite, each featuring luxurious amenities. Rooms include spacious terraces with panoramic views of the sea or Dubai skyline, along with oversized spa baths and modern conveniences like free Wi-Fi. Some suites provide exclusive access to the Imperial Club, enhancing the luxurious experience.

Eat & Drink

Atlantis, The Palm is home to award-winning restaurants like Nobu and Hakkasan, offering a variety of cuisines from contemporary Japanese to authentic Cantonese. Guests can indulge in signature dishes such as lobster dim sum while enjoying breakfast with offerings like pork sausages and deep-fried maki. The resort also features eateries that cater to all tastes with stunning views and unique dining experiences.

Leisure & Business

The resort features two pools and complimentary access to the famous Aquaventure Waterpark, the largest in the Middle East, which includes thrilling water slides. It also offers luxurious spa and wellness facilities, including the AWAKEN Retreat, providing hydrotherapy pools and aromatherapy steaming. Families can enjoy additional activities at the Kids Club, ensuring entertainment for guests of all ages.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.
Imperial Queen Room
Max:
2 persons
45 m² 
Bed options:
2 King Size Beds
Air conditioning
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Imperial Queen Room
Max:
2 persons
45 m² 
Bed options:
2 King Size Beds
Air conditioning
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Imperial Double King Larger Guest room 1 King
Max:
2 persons
45 m² 
Bed options:
1 King Size Bed
Air conditioning
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center
Dubai 10.9 mi
Airports
Dubai Creek SPB (DCG) 21.5 mi
Al Maktoum International (DWC) 31.2 mi
Train
Business Bay Station 10.8 mi
Metro stations
Nakheel 3.9 mi
DAMAC Properties 3.9 mi
Bus
Bus stop 3.3 mi

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Locker room
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center
  • Wind surfing
  • Diving
  • Snorkeling
  • Horseback riding
  • Tennis court
  • Golf course
  • Table tennis
  • Yoga class
  • Sports trainer
  • Fishing

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Stores/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services
  • Playpen
  • Children's buffet
  • Board games
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Infinity pool
  • Heated swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Crescent Road, Dubai, United Arab Emirates
Map view
street view
Crescent Road, Dubai, United Arab Emirates
Nearby
Spa Center
ShuiQi Spa and Fitness
300 ft
Beach
Imperial Beach Club
700 ft
Restaurants
Kaleidoscope
200 ft
Crescent Dr Atlantis The Palm Hotel
Hakkasan Dubai
0 ft
Crescent Road
Ossiano
100 ft
Crescent Rd Atlantis
Platos
3000 ft
Crescent Dr Atlantis
Saffron
900 ft
Crescent Dr Atlantis
Ayamna
100 ft
Crescent road The Palm Atlantis
The Shore
400 ft
Crescent Dr Atlantis
Seafire Steakhouse
4000 ft
Crescent Dr Atlantis
Poseidon Cafe
2900 ft
3 Crescent East Palm Jumeirah
Gordon Ramsay's Bread Street Kitchen
4000 ft
Atlantis The Palm

Reviews and Ratings

Feedback from previous guests about their experience.
86%
liked the resort and would come back
Friendly staff
Beautiful facilities
Musty odor
Limited view
8.6/10
Great
Rooms
7.9
Location
7.1
Service
7.7
Dining
6.1
Guest reviews
8.6/10
based on 88 reviews
9.2
9.2/10based on 19097 reviews
Simon
United Kingdom, January  2025
7.8/10

The hotel offered a wonderful experience with an amazing aquarium view from my balcony and a great location near family-friendly activities. The service was touch and go, with fantastic support for families but some bumps with billing. The facilities were overall enjoyable, but the dining experience had its downsides due to crowds. All in all, it was a solid stay with a few hiccups along the way.

Rooms
8.0
The room was as booked, and I was thrilled with the aquarium view from the balcony; it was just fantastic. However, it was a little smaller than I had hoped.
Service
7.0
The staff were super kind to our twin infants, especially the manager Mahmoud, who went out of his way to help us. But I did face some issues with the snack bar being empty and unexpected charges.
Location
9.0
The location was great for family activities, right by the aqua park, which made for a fun day relaxing at the pool or beach.
Dining
7.0
While the variety of food was excellent, the restaurants were often crowded, making it a bit of a hassle to get in.
Facilities
8.0
The amenities were well-maintained, and I appreciated the access to both the beach and pool; it really added to the experience.
Janet
United States of America, January  2025
7.8/10

My stay at the hotel was delightful with some fantastic perks. The rooms were incredibly spacious and luxurious, providing our family with plenty of comfort. The staff were friendly and attentive, though at times, service felt a little less organized during busy meal times. The location was nice, but it was a bit far from local amenities which pushed us to rely on the hotel restaurants, and the dining experience could definitely be improved. Overall, it was a great family getaway, especially with the access to the water park and aquarium.

Rooms
10.0
The upgrade to the regal suite was amazing, offering us plenty of space to enjoy. It felt luxurious from corner to corner.
Service
8.0
The staff were all very friendly and helpful, always checking in to see if we needed anything.
Location
7.0
The hotel's location was great with a nice beach for walks and swimming, but it was a bit isolated from local amenities, which limited our dining options.
Dining
5.0
While the dining variety was awesome, the experience was marred by long queues during peak times which made it feel understaffed.
Facilities
9.0
The facilities were impressive, especially the huge swimming pool and access to the aqua-venture water park and aquarium.
Dean
United States of America, December  2024
8.4/10

The hotel is located perfectly right on a nice beach, making it a prime spot for sea views. I appreciated the spacious and comfortable room, particularly the sunbed and tables around the pool area. However, the cleanliness of the bathroom was a letdown. The service could be more attentive as it felt a bit passive at times, and I noticed some inconsistencies with our orders. Overall, it's a lovely place, but there's certainly room for improvement.

Rooms
7.0
The room was big and comfortable with great views, but the bathroom was not clean at all.
Service
6.0
The service was professional and attentive, but they were inconsistent and forgot a few things we ordered during our stay.
Location
8.0
The location is fantastic, right on the beach, but there wasn't much to do around the resort.
Dining
7.0
The dining experience was good but could improve with more Indian breakfast options as it got quite packed during peak hours.
Facilities
7.0
The amenities were decent, with a lovely pool area, but some facilities could use more attention.
Ted
United States of America, December  2024
8.0/10

I had a great time at the hotel with fantastic access to exclusive beach areas and incredible views from my room. The free afternoon tea and snacks were a nice touch, but I did have a disappointing experience with the service, which could be improved. Overall, it was a nice getaway, especially with the Imperial club perks.

Rooms
10.0
The room was absolutely amazing with a beautiful view, and I really enjoyed the comfortable stay.
Service
5.0
While some staff were helpful and friendly, I felt a bit let down by the reception when they showed disrespect, especially on a special occasion.
Location
7.0
The location was pretty good, situated on the Palm, allowing for easy relaxation at the pool and beach, although it felt a bit far from downtown.
Dining
9.0
Dining options were overwhelming in a good way, with a diverse menu from healthy dishes to indulgent treats.
Facilities
9.0
The amenities, including pool access and exclusive entrance to the waterpark, made for a fun experience.
Ron
United States of America, December  2024
7.2/10

I had a wonderful time at the Atlantis hotel, where the rooms offered a luxurious feel with a complimentary bottle of Dom Perignon and fresh fruits that really set the mood. The staff was incredibly friendly and helpful, making my stay more enjoyable. However, the hotel location is quite far from local amenities, forcing me to rely on the hotel’s dining options, which were pricey for the quality. Overall, I left feeling relaxed and pampered but wished the dining options were better priced.

Rooms
10.0
The rooms were modern, clean, and incredibly comfortable, with amazing bedding that made for great sleep.
Service
9.0
The staff was outstanding, always polite and smiling, and they effectively managed everything with minimal waiting time.
Location
5.0
The location is beautiful by the beach but quite far from local amenities, which can be a bit inconvenient.
Dining
5.0
Dining options felt overpriced for the quality offered, especially the breakfast which cost over €40.
Facilities
7.0
The hotel facilities were pretty good, but it would have been nice if the dining options were more varied and better priced.
Louis
United Kingdom, December  2024
6.6/10

I had a mixed experience at this hotel. On the plus side, the facilities were fantastic, especially the AquaVenture Water Park and the clean, spacious beach. The staff was friendly and attentive. However, the dining options left a lot to be desired, especially for breakfast. The long wait times for check-in and at the facilities added to the overall frustration, and I felt the dinner prices were quite steep for the limited variety, primarily focused on Indian and Persian cuisine.

Rooms
5.0
The rooms did not smell good, and they felt somewhat overcrowded with the facilities available.
Service
6.0
While the staff was friendly and welcoming, they seemed unaware of the activities and facilities offered, which made things a bit frustrating at times.
Location
7.0
The location was okay, with the hotel being next to AquaVenture, but it wasn't ideal for trips to the Dubai Mall or downtown.
Dining
5.0
The dining experience was disappointing due to limited gluten-free and dairy-free breakfast options and an overpriced dinner buffet that primarily featured Indian and Persian cuisine.
Facilities
9.0
The facilities were some of the best parts of the hotel. The swimming pool was huge and very clean, and the beach was delightful for walks and swimming.
Isabella
United Kingdom, December  2024
8.2/10

I had a nice stay at the hotel, enjoying the great views from my room and the delightful dining options. The cleanliness and comfort of the rooms were impressive, and the staff was friendly and very accommodating. However, the rooms felt a bit dated compared to some of the more modern options in Dubai, and the location is a bit far from the city center, though taxi prices were quite reasonable overall.

Rooms
7.0
The rooms were clean and offered great views, but they felt a bit dated compared to other hotels in Dubai.
Service
9.0
The staff was courteous and efficient, always ready to assist with a welcoming smile. A big thank you to the team, especially for making our holiday perfect and comfortable.
Location
8.0
The hotel is located on the Palm, which is brilliant, but a bit far from downtown. Taxi prices are quite cheap compared to Germany, so it wasn't much of an issue for us.
Dining
9.0
The dining experience was fantastic, with a huge spread for breakfast including various fresh juices and separate counters for different cuisines.
Facilities
8.0
The amenities were quite good, with a beautiful pool area and wonderful beach access.
Reese
United Kingdom, October  2024
7.6/10

I had a lovely stay at this hotel, which offered luxurious rooms with access to a great lounge for afternoon tea and evening cocktails, making it feel like remarkable value for money. The service was friendly and attentive, but the dining experience left something to be desired with long wait times. The hotel is beautifully located right by the beach, perfect for a relaxing holiday. Some minor issues with dining and crowd levels were present, but overall it was a great experience.

Rooms
9.0
The rooms were great, featuring a luxurious bathroom and shower, which made access to the lounge for afternoon tea and evening cocktails a nice touch. The beds were very comfortable, and everything was impeccably clean.
Service
9.0
The service was very nice and supportive. The staff, especially Jearme, were attentive and made sure everything was taken care of.
Location
8.0
The hotel is in a dream-like location by the beach, far from the hustle and bustle. However, it can be crowded, which might limit personal attention.
Dining
5.0
Dining had some issues; it took over an hour for breakfast to arrive, and booking a table was cumbersome, which led to a lot of waiting.
Facilities
7.0
The facilities were quite impressive, with a great pool, but the high price of drinks at the restaurants was a downside.
Jackson
United Kingdom, October  2024
7.0/10

I had a pretty mixed experience at this hotel. The rooms were beautiful and spacious with amazing views, and I loved the complimentary treats we received. However, the noise from neighboring rooms was quite distracting, and the restaurant prices were way too high for the quality offered. The staff was friendly and accommodating, which was definitely a plus.

Rooms
8.0
The rooms were beautiful, spacious, and very comfortable, with excellent views. Unfortunately, they were not soundproofed well, leading to noise from the hallway and neighbors.
Service
9.0
I found the service to be really amazing. The staff was friendly and extremely helpful, which made my stay much more enjoyable.
Location
5.0
The hotel is located quite far from local amenities, which made it necessary to use the expensive hotel restaurants. This was a downside as it felt a bit isolated.
Dining
5.0
The dining experience was disappointing; the restaurant felt understaffed during busy times and had long queues for food. For a 5-star resort, I expected better quality and service.
Facilities
7.0
The hotel facilities were good, and there were a variety of activities available, but the overall experience could be improved, especially during peak hours.
Ella
United Kingdom, October  2024
6.2/10

I had a mixed experience at the hotel. The location was nice and secluded, away from crowded areas, but it was quite far from downtown. The room we got was labeled 'Ocean Deluxe,' but it had a lingering smell from food leftovers, which was disappointing. The service was hit or miss; some staff were accommodating, while others were not. Overall, it felt a bit overpriced for what we got, considering the minor issues we faced.

Rooms
5.0
The 'Ocean Deluxe' room we received was unfortunately not as fresh as I expected, with an odor from previous guests' food. There were also no spare water bottles provided, which is something I think should be standard.
Service
6.0
The service was a bit disappointing overall; while some staff members were friendly and welcoming, I found others to be uncooperative when it came to requests. This inconsistency made it a less enjoyable experience.
Location
7.0
The hotel's location is nice and secluded from the busy highways, though it's quite a distance from downtown. Thankfully, taxi fares were quite reasonable, which helped ease the inconvenience.
Dining
6.0
While I found the dining options to be quite expensive for the quality, breakfast at the kaleidoscope was a highlight. However, overall I expected better value for my dining experience.
Facilities
7.0
The facilities were okay, nothing particularly special but decent for what you would expect. However, I do think some amenities could be improved.
Mark
United States of America, September  2024
8.2/10

I had a lovely stay at this hotel with beautifully clean and spacious rooms offering stunning views of the Dubai skyline. The staff made my experience even better with their excellent service, especially when helping with my room transfer and fetching medicine. However, the dining experience didn't quite meet my expectations, particularly during breakfast. Overall, it offers great value for money for a comfortable stay in a fantastic location.

Rooms
9.0
The rooms were spacious, clean, and had great views over the Dubai skyline.
Service
10.0
The service was excellent, with friendly staff assisting with everything from room transfers to helping find medicine.
Location
10.0
The location was exceptional, providing breathtaking views of the sea and city, making it great for family activities.
Dining
5.0
Dining could be improved, especially breakfast, which had an amazing selection but not the best quality.
Facilities
7.0
The facilities were nice, but there’s room for improvement in the dining options.
Aiden
United Kingdom, August  2024
6.8/10

Although the hotel had a beautiful atmosphere and super friendly staff, I encountered a few issues during my stay. The rooms needed some attention as they had a musty odor, and I was disappointed with the view, which was just a roof instead of the expected scenery. The location is a bit far from the city center, which can add extra costs for taxi fares. Overall, it was a decent stay, but some improvements would make it even better.

Rooms
5.0
The room had a musty odor, and despite being suitable for a family of four, the view was not what I expected, just a roof instead of a beach or palm view.
Service
9.0
Service was super friendly and helpful, the staff was always attentive and caring; they truly made my experience enjoyable.
Location
6.0
The hotel is quite far from the city center, which required a taxi ride costing about 100 AED each time I needed to go out.
Dining
7.0
I enjoyed the comprehensive dining options, and while the dining experience was good, nothing particularly stood out for me.
Facilities
7.0
The facilities were nice, and the pool area was enjoyable; however, the hotel could enhance its overall amenities.
Friendly staff
Musty odor
John
United States of America, August  2024
7.6/10

I had a great time at this hotel with its stunning views and clean, spacious rooms. The staff was friendly, which made my stay even better. However, the dining experience fell short due to the limited breakfast options. The facilities, especially the pool, were enjoyable but not perfect. Overall, I found it a good value for money, but there’s room for improvement in a couple of areas.

Rooms
9.0
The rooms were clean and properly maintained, with a nice balcony offering a lovely view.
Service
7.0
While the staff was friendly and helpful, I did experience some instances where professionalism could have been improved.
Location
8.0
The location is exceptional, providing breathtaking views of the sea and city, though it felt a bit far from the main attractions.
Dining
5.0
The breakfast was decent, but it was quite slow and could benefit from a wider selection, especially more local flavors.
Facilities
9.0
The hotel’s facilities, including the water park and aquarium, were fantastic and added much value to my stay.
Hannah
United Kingdom, August  2024
6.4/10

The hotel provided a spacious environment for my family, which was a blessing since we have little kids. The cleanliness of the rooms was satisfactory although they had an older vibe. The service staff were incredibly friendly and helpful, although we did experience some wait times. The location was nice for a quiet getaway but getting to the main attractions required a taxi ride, which added some inconvenience. Overall, it was a decent stay but there are areas for improvement.

Rooms
7.0
The rooms were fairly clean, but they felt very old-fashioned. We had two queen size beds and a sofa bed, which made the space quite spacious for the kids to run around.
Service
8.0
The cleaning staff was excellent, and Sohail was particularly outstanding; a real credit to the hotel. However, service could be slow at times due to being busy.
Location
6.0
The location is good for a quiet getaway, but we needed taxis to reach the Dubai attractions, which was a bit inconvenient.
Dining
5.0
Dining could be improved; there was an amazing selection but the quality was not up to par for a 5-star resort. The prices felt a bit high for some basic items.
Facilities
6.0
The facilities were decent, with various options available to enjoy, but nothing stood out as exceptional.
Darren
United Kingdom, August  2024
7.2/10

I had a mixed experience at this hotel. While the rooms were extremely nice with a relaxing view and the breakfast options were enjoyed, the service left a bit to be desired. The location is somewhat secluded and not ideal if you're looking to explore the city easily. Overall, it offers a nice stay but it's not perfect.

Rooms
9.0
The rooms were extremely nice with a lovely view that made the stay very relaxing.
Service
7.0
The service was friendly and provided first class assistance, especially after logging a complaint.
Location
5.0
The location is a bit far from everything in Dubai, which is a downside if you want to explore the city.
Dining
8.0
The breakfast was good, and I appreciated the variety of food options available from multiple restaurants.
Facilities
7.0
The facilities were decent, but nothing exceptional that set this hotel apart.
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Rooms and Guests2 Guests, 1 Room